Fostering Sustainable Ecosystems - Sustainability Report 2023

85 Corporate Governance and Business Ethics Fostering Action on Climate Change Fostering Responsible Supply Chains FOSTERING AN INCLUSIVE WORKPLACE Charting the Path to Sustainable Growth GRI Index Arise IIP | Sustainability Report 2023 Every month, we have meaningful discussions with influential individuals who are leading sustainable development efforts throughout Africa in our podcast series known as Arise Voices. The aim of this series is to explore the experiences of these key figures who are making a difference in Africa and adding value in their specific areas of expertise. Through these meaningful discussions, we aim to inspire and empower our listeners, whether they are aspiring leaders, entrepreneurs, or simply individuals interested in making a positive impact in Africa. By highlighting the work of these influential figures, we hope to highlight the diverse range of opportunities and possibilities for sustainable development in Africa. ARISE Voices | Podcast on Spotify Our employees are valued and recognized for their outstanding performance through the ACE (Alignment, Capability and Excellence) awards on a monthly/quarterly and annual basis. Under monthly/quarterly appreciations, we have Instant Awards which is further divided into two categories: 1. The Pat on the Back Award (POB): This award can be given by either the manager or a teammember to any individual in their department as an immediate recognition for their exceptional contribution or effort. 2. The Going Extra Mile Award (GEM): This award is presented to individuals who have consistently exceeded their day-today responsibilities and demonstrated exceptional skills. During our yearly gathering, we have the privilege of acknowledging individuals and teams who have excelled in various categories. These categories include the prestigious CEO’s Award, which recognizes outstanding leadership and contributions. We also have the Achiever of the Year award, which celebrates individuals who have achieved remarkable success in their respective fields. Additionally, we honor the Value Champions, who have demonstrated exceptional commitment to our company’s core values. Furthermore, we present the Young Talent Award to recognize and encourage the exceptional potential of our young professionals. The Outstanding Team award is bestowed upon the function or department that has exhibited exceptional teamwork and delivered outstanding performance. In the spirit of innovation, we present the Innovator of the Year Award to honor those who have introduced groundbreaking ideas and solutions. Additionally, we celebrate the Best Customer Orientation, which acknowledges individuals who have consistently prioritized customer satisfaction. To highlight our commitment to environmental and social responsibility, we have the Environment & Social Safety Award, and Energy & Positivity Champion Award which recognizes efforts in the ESG domain. Appreciation and Applauds ARISE VOICES

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